America’s Best LED Return and Warranty Policy

Americas Best LED

RETURNS
In the event that any Vootu product is returned by customer, Americas Best LED will accept the return but the customer will incur a 20% restocking fee. There is a no return policy on Blowout Items. Customer is responsible for shipping the product back or returning it to our store located at 11721 US Hwy19 N., Clearwater, FL 33764.

WARRANTY
Effective Date: August 1, 2018

America’s Best LED is pleased to provide 2 and 5 year warranties for the listed product below. All products are warranted to be free of defects in materials and workmanship for a specific period of time. Warranty is limited to repair or replacement of product upon verification of purchase.

6 Year Warranty
Street Lights

5 Year Warranty
All products listed with DLC

2 Year Warranty
All other products

Replacement Criteria
In the event that any product is found to be defective in materials or workmanship within warranty period, we will repair or replace the product upon meeting the following criteria:

  • Customer contacts America’s Best LED directly at contactus@americasbestled.com to verify original purchase and date.
  • Customer obtains an RMA (Return Merchandise Authorization) number.
  • Customer returns defective product to the facility for inspection.
  • We will inspect all returned products for misuse and or damage and respond within 28 days. If product is deemed to have failed due to defective components or workmanship, we reserve the right to either repair, replace or refund product.

Disclaimer
America’s Best LED will not replace or issue credit for any product that has been misused, mishandled or improperly installed, as determined by our inspection upon return. In the event that a product is misused or damaged by a customer prior to the expiration of the warranty period, we disclaim all obligations under this warranty. Warranty is not transferable unless approved in writing prior to any warranty claim. Any physical damage, changes to the product, or defacing of labels or parts & components voids warranty. Except for the foregoing, America’s Best LED disclaims all other warranties, expressed or implied, including and implied warranties of merchantability, fitness for use or fitness for a particular purpose. In no event shall America’s Best LED be liable for any other costs or damages, including lost profits, incidental, special or consequential damages.